Every hotel is a unique entity with specific needs. It is similar to a complex machine, composed of many parts. It functions optimally when each part runs in harmony with the others. This is best accomplished when the organisation, as a whole, is maintained and tended by those with experience. Our hands-on approach guarantees an open and accessible relationship with the property owners or third parties.

OPERATIONAL

We manage the total operation, rooms, F&B, Spa and all other services.

BUSINESS DEVELOPMENT

Cdi-Management starts with analysing the business, to check on the current operation situation. Next step is the development of a total long term strategy. We set up digital marketing, E-commerce, a reservation system, a sales team, maintain public relations, customer loyalty programs, revenue management, brand management, competitor analyses and searching for new developments for the expansion for the business.

Cdi-Management is committed to the daily and ongoing process. This is our core business for long term success. We dedicate ourself to achieve this aim.

QUALITY ASSURANCE

The systematic process of checking to see whether the product or the service being given to the guests are up to date and maintain the standards of the business development plan. We evaluate the in-house quality procedures, standards and specifications.

HUMAN RESOURCES

Our human resources team plays a key role in the search for the most compatible staff. We take care of recruitment, training, development, evaluation, conformity with the labour laws and  employee rights.

FINANCIAL OPERATIONS

Every month our professional accounting team makes a complete financial report.